City of St. Clairsville

Municipal Utilities Office

For after-hours emergencies for electric, water or sewer service, please call 740-695-1410 to connect with the City’s answering service.  We ask that you no longer call 740-695-0123 to report utility problems.

General Information

St. Clairsville Municipal Utilities
PO Box 537
100 North Market Street
St. Clairsville, Ohio 43950

Office Hours: Monday – Friday, 8:30 AM – 4:30 PM. Closed Saturday, Sunday, and Federal Holidays.
Phone: 740-695-1410

Drinking Water Quality

Payment Options

Utility payments are accepted during normal business hours at the Municipal Building or can be mailed to:

St. Clairsville Municipal Utilities Office
PO Box 537
100 North Market Street
St. Clairsville, OH 43950

To speak to a staff member in the Municipal Utilities Office concerning your bill, please call 740-695-1410. Regular business hours are 8:30 AM to 4:30 PM on Monday through Friday. The office is closed on Saturday, Sunday and federal holidays.

Drop Box

Customers have a 24/7 drop box in the one-way alley behind the Municipal Building as a payment option; only payments by personal check or Money Order can be placed in this drop box.

Payments deposited here will be credited to accounts on the following business day.

Utility payments also are accepted through the City’s web site by clicking on the “Online Bill Pay” box at the top of the home page or using the link below to access the utility account. Credit cards accepted are Visa, Mastercard, American Express, and Discover.  A convenience charge will be added for this service.  A charge of $20.00 per Credit Card Chargeback Return will be assessed to the customer’s account, and a charge of $35.00 will be assessed for any EFT/ACH Return.  If questions, please call the Municipal Utilities Office on 740-695-1410.

Online Bill Pay

Paperless Billing

Municipal Utilities offers Paperless Billing to our new and existing customers. If you wish to change from a standard paper bill which is mailed through the post office to a Paperless Billing, please log into

Automatic Payment

Utility payments can be automatically deducted from a checking or savings account of the customer’s choice. To sign up for the ACH program, print the application below, complete and sign it, and return it to: St. Clairsville Municipal Utilities Office, PO Box 537, 100 North Market Street, St. Clairsville, Ohio 43950.

Sign Up For Code Red

Want to get notified of utility service interruption? Sign up for CODE RED. In the event of a problem, the City identifies the streets or neighborhoods most likely to be impacted. Then, the CODE RED system will make residents aware of problems with the City’s water, sewer or electric utilities.

More Information

Additional Resources and Information